How to Ask for Reviews on Facebook Business Page

Facebook is one of the largest social networks globally, and collecting Facebook reviews is one of the many features that assist business owners become ahead.

Only encouraging customers to leave reviews on your Facebook page is ofttimes a struggle.

So in this article, we'll show you lot how to get reviews on your Facebook concern page, so you tin can collect feedback and transform interested shoppers into paying customers.

Here's a table of content to assist you lot navigate this commodity speedily. Click any section to jump correct to it.

1. Add The Reviews Tab to Your Facebook Page
2. Promote Your Page on Other Social Media Platforms
3. Embed Facebook Reviews on Your Website
4. Add together a Call to Action on Your Website
5. Ship E-mail Invitations Recent Customers
6. Write a Facebook Post Request for Reviews
7. Enquire for Reviews via Facebook Messenger
8. Send SMS Messages Asking for Feedback
9. Enable Notifications for New Reviews
10. Always Respond To Customer Reviews
11. Answer Comments and Questions From Fans
12. Promote Stand-Out Reviews on Your Facebook Business Folio
13. Encourage Facebook Check-Ins
14. Incentivize Check-Ins With Special Discounts
15. Recall to Inquire for Reviews in Person

Now before we dive into our suggestions, let's examine the benefits of collecting reviews on Facebook.

What Are the Benefits of Facebook Page Reviews?

Getting feedback on Facebook helps:

• Increase the organic reach of your posts past boosting Facebook folio engagement
• Make your brand more than credible to potential customers
• Gain the trust of your Facebook page fans and customers
• Promote positive client service directly on your page
• Get to the top position in the Facebook professional person services finder

By using the positive reviews of existing customers every bit social proof, you can utilise it equally an opportunity to sell to new customers.

Plus, it comes with the added benefit of boosting your make'south reputation on the world'southward biggest social network.

Follow the Guidelines for Facebook Business organization Folio Reviews

Before gathering reviews on your Facebook business page, it'due south important to cheque out Facebook'southward guidelines for business concern recommendations.

In curt, reviews should…

• Focus on the product or service offered past the concern
• Be based on the user's personal experience
• Non be from anyone who manages the folio for that concern

If the recommendations you receive don't come across those guidelines, they may be removed.

How to Get Facebook Reviews

Now that you know why collecting and displaying Facebook reviews on your page is beneficial, permit'southward motion on to our tips for encouraging more feedback.

1. Display The Reviews Tab on Your Facebook Page

The first thing to practise to go more than Facebook reviews is to ensure you have the reviews tab activated on your business folio.

To show the Reviews tab on Facebook, follow these steps:

1. Visit your Facebook Business Page
2. Click Folio Settings in the bottom left-paw column
3. Click Templates and tabs
4. Movement the Reviews slider to the On position

That'southward it! You can at present get-go collecting reviews and recommendations from your customers.

If you're not telling fans on other social media platforms that they tin can get out reviews on Facebook, they might never observe out.

Then it'southward crucial that you cross-promote your Facebook page on the dissimilar social channels you lot own, including Twitter, Instagram, and YouTube.

It doesn't accept to be annihilation fancy. A uncomplicated paradigm and a link are plenty to enhance awareness for your page and encourage customers to write a review.

3. Embed Facebook Reviews on Your Website

Embedding Facebook reviews on your website is another way to get more than reviews.

When people meet that you highlight great reviews online, it encourages them to go involved and leave ane themselves.

This works particularly well if the reviews include visual content like production photos and videos because customers will be eager to take their content featured.

It's easy to embed a feed of Facebook reviews on your website using Custom Facebook Feed Pro from Blast Airship.

With a few clicks, you can seamlessly connect your page and display beautiful Facebook feeds styled to match your site design.

To assist y'all do this yourself, we've put together this guide on how to add a Facebook reviews feed to your WordPress website.

four. Add a Call to Action on Your Website

Your website is where virtually of your customers head during the buying process, and then making it clear they tin get out reviews on your Facebook page is a must for securing their feedback.

The easiest way to do that is to add a call to activity (CTA) in a prominent place on your site.

For instance, you can easily add your Facebook reviews feed to your sidebar surface area using Custom Facebook Feed Pro.

Then, you lot just need to edit the Facebook feed header to something that will encourage your site visitors to review your business, like this:

That means anyone browsing your feed merely needs to click to visit your Facebook business page and go out a review.

You tin do this for your own website, too. Cheque out how to add together a social media review widget to your website today.

5. Send Email Invitations to Recent Customers

It'southward like shooting fish in a barrel to forget about email when social media is at the tiptop of everyone's minds.

But email has a massive advantage over social. The people on your list are already ready to open your letters and act on what yous accept to say. They did choose to receive your updates, after all.

It's easy to leverage your email list to get more Facebook reviews. Simply filter your subscribers to include recent customers but and send them an email bulletin, request for a review.

Yous can fifty-fifty sweeten the bargain past offering a discount for doing then.

6. Write a Facebook Post Asking for Reviews

It'south also true that many of your Facebook fans might not realize they can leave reviews on your folio.

How often do you browse a brand's business folio? The majority of users on Facebook stick to the news feed, then chances are they've disregarded your reviews tab and don't know it exists.

Y'all can combat that past creating a new post on Facebook, reminding costumers to leave a review.

Plus, y'all tin can incentivize people past highlighting the all-time reviews on your other social channels, or even on your website.

7. Ask for Reviews via Facebook Messenger

Chatbots are getting more attention every bit the technology improves. And every bit they continue to brand inroads in the customer service and marketing industry, they're proving pretty valuable.

The fact is, messages sent by chatbots tend to have higher open rates, and with customers getting used to them, they're tools worth utilizing.

Asking for a review on Facebook through a Facebook Messenger chatbot is a natural way to collect feedback.

Your customers are already using the platform, so they won't be surprised to get a message. That removes the friction involved in securing reviews and ultimately gets you ameliorate results.

8. Send SMS Letters Asking for Feedback

Did you lot know the majority of all searches for local businesses nowadays happen on mobile devices?

The truth is, much of the online world is navigated by mobile now, so collecting reviews in this way makes information technology super-user-friendly for your customers.

Y'all can apply the ability of mobile to get more Facebook reviews, past asking customers to get out a review via SMS.

If customers accept opted in to receive updates via text message, transport them a short message containing a link to leave feedback on your Facebook page.

Just make sure you keep your messages to-the-point. You don't want to waste people's time.

9. Enable Notifications for New Reviews

Sharing the reviews y'all get on your Facebook page is a great fashion to encourage other customers to go out them too.

But what if you don't know when customers leave feedback? How will y'all be able to share information technology with your fans?

The easiest way to larn when someone leaves a review on your Facebook page is to enable notifications for new reviews.

To enable notifications for new Facebook reviews follow these steps:

1. Go to your Facebook page
2. Click Page Settings in the bottom left cavalcade
3. Click Notifications
4. Next to New Page review click Plough On

Once that choice is activated, you'll get a notification whenever someone leaves feedback on your Facebook business folio.

10. Reply To Negative Reviews

When customers have a less than perfect experience with a product or service, many take their grievances online. Not just exercise they use that infinite to express their dissatisfaction, but they're also looking to resolve their issues.

In situations where you have negative feedback on your Facebook page, yous should take steps to rectify the state of affairs.

Ignoring negative reviews will injure your reputation and gives customers the impression you don't intendance.

If you respond in a non-confrontational manner and assist the client solve the problem, you're telling fans you have them seriously and want to observe a solution.

That paints you in a positive light and can encourage other costumers with issues to leave feedback also.

11. Answer Comments and Questions From Fans

Following on from responding to negative feedback, you should also respond to comments on your Facebook page and questions from potential customers.

If people see your page is busy with activity and conversations about your product, they're more likely to ask their own questions.

Plus, answering questions removes obstacles that prevent people from shopping with you.

Fifty-fifty better, if customers have a great experience with the buying procedure, they're much more probable to exit a review describing that positive experience.

12. Promote Stand-Out Reviews on Facebook

Actively highlighting the feedback you lot receive on Facebook is some other style to draw attention to your reviews tab.

You can brand information technology a regular characteristic of promoting the best reviews on your page to gloat your customers, and add a call to action for others to leave their own feedback.

Why non run a Facebook Live stream where you read out your recommendations, making it an event your fans can rally effectually and engage with?

Pro-tip: Are your reviews presented every bit videos? Y'all tin besides use Custom Facebook Feed Pro to embed Facebook videos on your website.

13. Encourage Facebook Check-Ins

The likes of Foursquare fabricated virtual check-ins to business organisation locations a viral trend.

Facebook took that functionality and added it to concern pages where customers tin check-in, notifying friends of their location.

Facebook's check-in functionality too has a nifty feature to help you collect reviews. After someone checks in, they receive a message from Facebook afterward, asking them to review the business organisation.

While this might not work for every situation, it'southward another excellent mode to get more reviews for your Facebook page.

14. Incentivize Check-Ins With Discounts

You tin also incentivize people to bank check-in with your business. But be conscientious, offer incentives for reviews is forbidden in some states or requires disclosure.

Check your local laws to ensure you practise the right affair.

Here are a few examples of how yous tin can incentivize Facebook check-ins:

• Offer a disbelieve
• Enter people into an online prize draw
• Provide free wi-fi at your bounds
• Offer free products

Experiment with your incentives to meet which piece of work best for your business organisation. In some cases, information technology might be best to run your incentives for a express time.

xv. Remember to Ask for Reviews in Person

Most of the tips in this article focus on getting Facebook reviews online.

But allow'due south non forget that if y'all have a physical business concern, y'all accept the opportunity to speak contiguous with your customers, leaving a more memorable impression.

So when customers shop in your shop, remind them to leave a review on your Facebook page.

Y'all can practice that verbally and with reminders in store such as, adding the review URL on your receipts, hanging signs up in your store, so on.

There you have it!

In this commodity, you've learned how to become Facebook reviews for your Business page then you can better the trust of your customers, increase sales, and abound your business.

If you're interested in increasing your Facebook folio appointment, cheque out our tutorial on how to display a Facebook Events calendar on your website.

And do follow usa on Twitter and Facebook for more helpful content nearly social media marketing.

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